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FAQs

DON'T WORRY WE WERE THINKING THE SAME THING!

FAQs on Shipping & Delivery:

DO I GET FREE SHIPPING?

We are glad to bring our customers closer to a healthy lifestyle with great value and service. That’s why we provide free shipping from our warehouses in the United States by ePacket or EMS and in USA by USPS.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

WHAT HAPPENS IF THERE IS A LOST/MISSING PACKAGE?

Seat of Self is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. However, If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

WHAT ARE CUSTOMS FEES? 

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

WHAT'S THE AVERAGE SHIPPING TIME FOR MY YOGA MAT?

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

8-14 Business days


Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

WILL I BE ABLE TO TRACK MY ORDER?

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

WHAT IF MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT?"

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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